Ferali Cosmetics

Shipping Policy

Delivery Within Australia

Ferali Cosmetics processes and dispatches orders from our Sydney warehouse. We offer the following delivery options within Australia:

  • Standard Shipping: $9.95 AUD (Free for orders over $100). Delivery typically takes 2-5 business days depending on your location.
  • Express Shipping: $14.95 AUD. Delivery typically takes 1-2 business days within the Express Post network.

Please note that remote and regional areas in Western Australia, Northern Territory, and Queensland may experience slightly longer delivery times.

Order Processing

Orders placed before 1:00 PM (AEST) on business days are typically processed and dispatched the same day. Orders placed after this time, or on weekends/public holidays, will be dispatched the following business day. During promotional periods, please allow an additional 1-2 business days for processing.

International Shipping

Currently, Ferali Cosmetics ships within Australia and New Zealand. New Zealand orders are shipped via Standard International Post for a flat rate of $19.95 AUD, with delivery typically taking 5-10 business days. Customers are responsible for any applicable customs duties or import taxes.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your delivery via the Australia Post website.